There are so many scams and variations of these scams that it is impossible for me to send you all that are brought to my attention.


Please be very sceptical of anything out of the ordinary and make further enquiries before taking any action and never send money. Remember if something seems suspicious or too good to be true it probably is.

There are various ways of checking if you are being targeted with an online, telephone or postal scam :

  • You can put key details such as phone number or company name followed by word ‘scam’ into an internet search engine. If it is a scam there is a good chance someone will have put a warning here.
  • If it is a well known company that is supposedly involved, contact the company by looking up their phone number online or via directory enquiries (do not use the number given on any documentation received with the suspected scam).
  • Contact your local Trading Standards.

Examples of two recent scams that I have been informed have been experienced by our members:

1. Large parcels are delivered from an online retailer addressed correctly to the home owner/occupier, although the home owner/occupier has not ordered anything. A short while later someone will turn up at the door saying that there has been a mistake and the parcels need to be taken back, and they take the parcels away. Shortly after a letter will arrive in the post from the online retailer containing the details of the credit agreement the home owner/occupier had supposedly signed up to.

The way the scam works is that someone uses your name and address (presumably obtained from the phonebook or electoral roll or looking at letters in your rubbish) to order goods on credit from the retailer; they pay for next day delivery so that they know roughly when the goods will turn up; they call on you and remove the goods, pretending to be working for the retailer; and then the bill gets sent to you.

Therefore, if anyone turns up at the door asking for unexpectedly delivered goods to be handed over, one should not do so – contact the retailer instead.

2. A telephone call is received from what appears to be an Asian call centre. They claim that they are the support centre for your email service and that your account is causing errors on their server. They try to talk you into logging onto your computer on the pretence of downloading software to rectify the errors. Undoubtedly, the software they want installed on your computer will be spy or key-logging software which will give them complete access to your machine.

When challenged, the scammer will provide a very English name and London telephone number and, a reference to web site which seems to be a bona fide US internet provider. If you look do an internet search on ‘ammyy scam’ you will find many reports of from people who have encountered this scam or similar scams.


Can you circulate this around especially as Xmas is fast approaching – it has been confirmed by Royal Mail. The Trading Standards Office is making people aware of the following scam:

A card is posted through your door from a company called PDS (Parcel Delivery Service) suggesting that they were unable to deliver a parcel and that you need to contact them on 0906 6611911 (a Premium rate number). DO NOT call this number, as this is a mail scam originating from Belize. If you call the number and you start to hear a recorded message you will already have been billed £315 for the phone call. If you do receive a card with these details, then please contact Royal Mail Fraud on 020 7239 6655. For more information, see the Crime Stoppers website.

ANYONE LOOKING IN YOUR BINS?There have been incidents where people have been seen looking into dustbins on the estate. While recycling is encouraged the police are concerned that they may be looking for other things in our trash such as discarded documents containing personal information. If you come across people going through your bins, please contact the Safer Neighbourhood Team on 020 8721 2678.